Privacy Policy

This Privacy Policy outlines the procedures by which www.jasionbike.eu (referred to as the "Site" or "we") gathers, utilizes, and discloses your Personal Information during your visit or purchase on the Site.

Collection of Personal Information:

Upon visiting the Site, we gather specific information concerning your device, interaction with the Site, and details essential for processing your purchases. Additional information may be collected when you reach out to us for customer support. Throughout this Privacy Policy, the term "Personal Information" refers to any data that uniquely identifies an individual, including the information listed below. Refer to the following list for details on the Personal Information we collect and the associated reasons.

Device Information:

  • Examples of Personal Information collected: version of the web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.
  • Purpose of collection: to accurately load the Site for users and perform analytics on Site usage to optimize our services.
  • Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing our Site.
  • Disclosure for a business purpose:Shared with our processor Shopify.

Order Information:

  • Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection:to fulfill our contractual obligations, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with users, screen orders for potential risk or fraud, and, in alignment with user preferences, provide information or advertising about our products or services.
  • Source of collection:Provided directly by users.
  • Disclosure for a business purpose:Shared with our processor.

Customer Support Information:

  • Examples of Personal Information collected:email, name, and phone number.
  • Purpose of collection:to offer customer support.
  • Source of collection:Provided directly by users.
  • Disclosure for a business purpose:

Minors:

The Site is not designed for individuals under 18 years old. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has submitted Personal Information, please contact us at service@jasionbikes.eu to request deletion.

Sharing of Personal Information:

We may share your Personal Information with service providers to facilitate the provision of our services and fulfill contractual obligations with you, as outlined above. For instance:

  • We utilize Shopify to operate our online store. Information on how Shopify handles your Personal Information can be found here: https://www.shopify.com/legal/privacy.
  • We may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or safeguard our rights.

Behavioral Advertising:

As previously mentioned, we use your Personal Information for targeted advertisements or marketing communications that we believe may be of interest to you. Examples include:

  • Google Analytics assists us in comprehending how our customers engage with the Site. Information about how Google employs your Personal Information can be found here:https://policies.google.com/privacy?hl=en. Opt-out options for Google Analytics are also available here.
  • We share details about your Site usage, purchases, and interactions with our ads on external websites with our advertising partners. Some of this information is shared directly with advertising partners, and, in certain instances, through the use of cookies or similar technologies, subject to your location-dependent consent.

For further insights into how targeted advertising functions, please visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising via:

Moreover, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Utilization of Personal Information.

We employ your Personal Information to deliver our services to you, encompassing the provision of products for sale, processing payments, order fulfillment and shipping, and keeping you informed about new products, services, and offers.

Lawful Basis:

In accordance with the General Data Protection Regulation (“GDPR”), for residents of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • Protection of your vital interests;
  • Execution of a task carried out in the public interest;
  • Pursuit of our legitimate interests, which do not override your fundamental rights and freedoms.

Retention:

 Upon placing an order through the Site, we retain your Personal Information for our records unless you request erasure. Details regarding your right of erasure can be found in the 'Your Rights' section below.

Automatic Decision-Making:

Residents of the EEA have the right to object to processing based solely on automated decision-making, which includes profiling, if it has a legal effect on you or significantly affects you. We do not engage in fully automated decision-making with legal or significant effects using customer data. However, our processor Shopify employs limited automated decision-making to prevent fraud, which does not have a legal or significant effect on individuals.

  • Services involving elements of automated decision-making include:Temporary denylist of IP addresses associated with repeated failed transactions (persists for a small number of hours).
  • Temporary denylist of credit cards associated with denies listed IP addresses (persists for a small number of days).

Your Rights

GDPR

Your Personal Information will be initially processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. For details on how data transfers align with GDPR, refer to Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA (California Consumer Privacy Act):

  • For California residents, you have the following rights under the California Consumer Privacy Act (CCPA):Right to Know: You have the right to access the Personal Information we hold about you.
  • Right to Portability: You can request the transfer of your information to a new service.
  • Right to Correction: You may ask for corrections, updates, or erasure of your Personal Information.

To exercise these rights or designate an authorized agent for requests, please contact us using the information provided below.

Cookies:

A cookie is a small piece of information downloaded to your computer or device when you visit our Site. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by remembering your actions and preferences (such as login and region selection), eliminating the need to re-enter information on return visits or when navigating between pages. Cookies also provide insights into how users interact with the website, indicating whether they are first-time or frequent visitors.

We employ the following cookies to optimize your experience on our Site and deliver our services.

Cookies Necessary for the Functioning of the Store:

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The duration a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. The majority of our cookies are persistent and typically expire between 30 minutes and two years from the date of download to your device.

Cookie Control and Management:

Users can control and manage cookies in various ways. It's important to note that removing or blocking cookies may impact user experience, and certain parts of our website may no longer be fully accessible. While most browsers automatically accept cookies, users can choose whether to accept them through browser controls found in the "Tools" or "Preferences" menu. Information on modifying browser settings or managing cookies can be found in the browser's help file or on sites like www.allaboutcookies.org.

Blocking cookies may not entirely prevent information sharing with third parties, such as advertising partners. To exercise rights or opt-out of specific information uses by these parties, follow the instructions in the "Behavioural Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes to Privacy Policy:

This Privacy Policy may be updated periodically to reflect changes in practices or for operational, legal, or regulatory reasons.

Contact Information:

For more details about our privacy practices, questions, or complaints, contact us via email at service@jasionbikes.eu or by mail using the provided details below.

If dissatisfied with our response, you have the right to complain to the relevant data protection authority. Contact your local data protection authority or our supervisory authority here.

Text Notifications:

By subscribing to Jasion text notifications, you consent to receive automated marketing text messages about our products and services at the provided phone number.

Messages may be sent via an automatic telephone dialing system or other technology.

Message frequency is recurring. Consent is not a condition of purchase, and message and data rates may apply. Opt-out by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, with HELP for customer support. An additional text may confirm your opt-out decision. Understand that attempting to opt-out by any means other than texting the specified commands is not a reasonable means of opting out.

Update

Please be advised that this privacy statement may undergo changes and additions over time, particularly in response to new regulatory interventions concerning personal data protection. Users of this website are encouraged to check the content regularly.

Any updated versions of the privacy information will be published on this page, accompanied by the date of the last update.

As of January 4, 2024, this privacy policy has been updated.